About Deans Auto Repair in Phoenix, AZ

Our goal is to exceed our customers' expectations by providing superior quality automotive maintenance and repair services in a clean and friendly environment and in a timely fashion, while building a trusting relationship. Our customers are our primary focus and what drives us to do everything possible to ensure their complete satisfaction. Deans Auto Repair provides unparalleled customer service and quality repair that enables us to build long-term relationships with our clientele.

Grant McMaster

Owner of Deans Auto Repair ASE Certified Master Technician for 35 years. Auto Repair Service General Manager 25+ years. Involved in community service. Volunteers at the Ben Avery Mounted Shooting Facility for the Arizona Game and Fish Department as the Chairman of Construction for the new arena and stabling facility. Loves horseback riding with his wife Tricia and spending time with family & his new grandson.

Tricia McMaster

Co-Owner of Deans Auto Repair Operated own business for over 24 years before joining Grant at Deans Auto Repair. Writes quarterly articles for ASRPA. Volunteers with several clubs in the Phoenix area. Loves horseback riding with her husband Grant and spending time with family, especially her new grandson.

Service Advisor

Our service advisor is well trained and offers the highest level of friendly, personalized service to our customers. He always maintains the utmost level of integrity.

Lee Bourne

ASE Certified Service Advisor 16 years of Manager & Service Writer Experience Extensive training with various management & automotive companies. Loves grilling outdoors with his wife and kids. Avid computer gamer in his spare time.

Customer Service Representative

Kayli Pfeiler

Customer Service Representative. Loves working with people. Several years experience in the automotive industry. Enjoys taking her dogs to the park. Likes going out to the movies.

Technicians

All of our technicians are required to attend annual training seminars to keep up with the latest technology.

Michael King

Lead Technician - Diagnostician for over 35 years. ASE Certified Master Technician for past 30 years. Numerous manufacturer's certifications. Proud grandfather of three little girls. Enjoys gardening organic vegetables.

Tom Nasser

Auto Technician for 28 years. ASE Certified Technician. Working toward his ASE Master Certification. Numerous manufacturer's certifications. Enjoys spending time with his family and camping with his two sons.

Our History

In the 1930's Lee Hatfield and his son Dean started Dean's Gulf Service at 16th Street and Sheridan. When Dean Hatfield came back from the service he purchased the current location at 32nd Street and Oak, and under his management changed the name to Deans Auto Repair. During the course of the next 30 years Deans Auto Repair sold gas under the flags of Gulf, Texaco, Exxon, and Esso. Dean also ran a U-Haul renting facility on the property. During this time Dean's Auto Repair earned the reputation of being one of the finest repair shops in the Phoenix Metro Area.

Deans Auto Repair was the first shop west of the Mississippi to have a dynamometer in 1964. It was highlighted by several trade journals of the time, setting the standard for automotive service in the valley for many years to come.

At the age of 7, Dean Hatfield's son Kirk came to work at the shop. Dean and his son were extremely active in the community, sponsoring Little League softball and football. When Kirk returned from the service, he and Dean were very active in the Rotary Club. Dean has received his 50 year perfect attendance award and Kirk received his 40 year perfect attendance award.

In the mid-1980's, Dean passed the family business onto his son Kirk. Deans Auto Repair quit selling gas and had the tanks removed from the ground to maintain an ecological environment in 1986. Kirk successfully ran the auto repair business and maintained the reputation of honesty and integrity that had become the Deans Auto Repair legacy.

In 2004 Grant and Tricia McMaster took over Deans Auto Repair from Kirk Hatfield. Kirk was 66 years old at the time and wanted to retire, however he had no family members who wanted to continue the legacy of Deans Auto Repair. The relationship between the McMaster's and the Hatfield's has developed into one big happy family.

Grant McMaster managed a number of very successful auto repair shops, most recently as general manager of Tire World for 18+ years. During this period of time Grant created a reputation equal to Deans Auto Repair. When Grant took over Deans Auto Repair, he brought a following of first and second generation clients along to join the family of clients at Deans Auto Repair. We are thrilled to say that we are currently maintaining vehicles for several third generation clients.